Terms & Conditions
Payment Method
Cash.
Cancellation Policy
Should you need to cancel an appointment for any reason, please provide us with a minimum of two days notice. This enables us to try re-fill the slot that was originally reserved for you. A new appointment can be made, if you wish.
For cancellations closer to your reserved slot - or no shows - please see incurred fees that must be paid, below:
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Less than 48 hours notice = 25% of booked session cost. Payable via bank transfer, at time of cancellation.
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Less than 24 hours notice = 50% of booked session cost. Payable via bank transfer, at time of cancellation.
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No shows = 100% of booked session cost. Payable via bank transfer, on the appointment day.
Late Arrivals
Should you arrive late for your appointment - we will try to accommodate as best that we can. However, if there is insufficient time remaining for the session to be carried out, 100% of the cost must still be paid.